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DJI Mavic Pro Accidental Damage Extended Warranty

DJI Mavic Pro Accidental Damage Extended Warranty

$ 149.00

Protect Your Investment

VH Drones has partnered with Consumer Priority Service (CPS) to offer our customers an accidental damage extended warranty. DJI drones come with a 6-12 month manufacturer's warranty which covers faulty parts but does not cover accidental damage from crashes. Some of our customers, particularly inexperienced fliers, worry about spending a significant amount of money on a drone and then losing it to a crash. This warranty can ease those fears. In addition, it covers mechanical failures beyond the term of the manufacturer's warranty (Deductible still applies).

Choose 1 or 2 Years of coverage.

Select the drone package you are purchasing the warranty for. 

Do not purchase this warranty if you paid more for your drone than the price listed on our site.

FAQ

Do I have to buy my drone from you to get this Warranty?

Of course we would prefer you to buy your drone from us. However, you can get the CPS Accidental Drone Warranty for a drone you purchased from another source provided it is in original condition when you purchase the warranty. The term of the warranty begins on the date you purchased the drone. The 30 day waiting period begins on the date you purchase the warranty.

What does the CPS Accidental Drone Warranty cover?

The CPS Accidental Drone Warranty covers full parts and labor on all internal hardware failure, as well as Accidental Damage Protection from crashes, water damage, impact damage, etc.

When does the Drone coverage plan start?

Warranty coverage starts day 31 after your purchase.

When does the customer need to purchase the Warranty?

    The warranty should be purchased at the same time as the drone. If you bought the drone somewhere else, you need to purchase the warranty within 30 days of drone purchase. CPS may ask you to verify the condition of the drone.

    What doesn’t the Accidental Drone Warranty cover?

      Lost or stolen products or accessories not included in the original box from the manufacturer are not covered.

      Does the Accidental Drone Warranty cover the camera or gimbal?

        Yes, if the camera or gimbal is included in the box from the manufacturer.

        Does the Accidental Drone Warranty cover general maintenance and calibration?

          No. If a customer would like general maintenance, they may contact CPS about sending it in for a discounted out of warranty service.

          Does the Drone Warranty cover the rechargeable battery?

            Batteries that fail due to water, impact or accidental damage are covered. Batteries that are not holding full charges due to normal usage are not covered.

            Are remote controls covered?

              Yes. CPS will cover the remote control for malfunctions and accidental damage claims.

              Is there a deductible?

                Yes. The deductible is based on the purchase price of the drone. At the current time deductibles are:
                Purchase Price Deductible
                $500-749.99 $100
                $750-999.99 $150
                $1000-$2999.99 $200

                 

                How to file claims?

                  • Online through their Client Care Account at www.cpscentral.com
                  • By sending an email to cs@cpscentral.com
                  • By calling the CPS customer service department at 800-905-0443

                    Who pays for shipping to the service center at time of claim?

                      The customer is required to pay for shipping to and from the authorized service center.

                      Will the customer’s coverage continue after CPS repairs their drone?

                        Yes. The coverage will remain in place until the contract expires, or unless the drone is replaced under warranty.

                        How many claims can the customer file over the life of their warranty plan?

                          The customer can file unlimited claims on their product, but coverage will cap out once the repair costs reach the original purchase price of their product.

                          What happens if the Drone is beyond economical repair?

                            If CPS can’t fix it, they replace it.

                            Is the warranty transferable?

                              The warranty is transferable between owners, not between products. Please note, a $25.00 transfer fee will apply.


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