Protect Your Investment
VH Drones has partnered with Consumer Priority Service (CPS) to offer our customers an accidental damage extended warranty. Most drones come with about a 6 month manufacturer's warranty which covers faulty parts but does not cover accidental damage from crashes. Some of our customers, particularly inexperienced fliers, worry about spending a significant amount of money on a drone and then losing it to a crash. This insurance can ease those fears. We at VH Drones want to give our customers clear, complete information about this insurance so they can make this decision. It is not our desire to sell insurance, it is our desire to have satisfied drone customers!
The CPS warranty will cover Drones you purchase from VH Drones. If you purchase a camera and gimbal from us with your drone it will cover that. However, if you purchase those things separately somewhere else, they will not be covered.
Protect yourself from crashes. Get an accidental damage extended warranty for your drone from VH Drones today!
Do I have to buy my drone from you to get this Warranty?
Of course we would prefer you to buy your drone from us. However, you can get the CPS Accidental Drone Warranty for a drone you purchased from another source.
What does the CPS Accidental Drone Warranty cover?
The CPS Accidental Drone Warranty covers full parts and labor on all internal hardware failure, as well as Accidental Damage Protection from crashes, water damage, impact damage, etc.
Warranty coverage starts day 31 after your warranty purchase.What doesn’t the Accidental Drone Warranty cover?
Lost or stolen products or accessories not included in the original box from the manufacturer are not covered.
Yes, if the camera or gimbal is included in the box from the manufacturer.
No. If a customer would like general maintenance, they may contact CPS about sending it in for a discounted out of warranty service.
Batteries that fail due to water, impact or accidental damage are covered. Batteries that are not holding full charges due to normal usage are not covered.
Yes. CPS will cover the remote control for malfunctions and accidental damage claims.Is there a deductible?
How do I file claims?
- Online through their Client Care Account at www.cpscentral.com
- By sending an email to firstname.lastname@example.org
- By calling the CPS customer service department at 800-905-0443
Yes. The coverage will remain in place until the contract expires, or unless the drone is replaced under warranty.
The customer can file unlimited claims on their product, but coverage will cap out once the repair costs reach the original purchase price of their product.
If CPS can’t fix it, they replace it.
The warranty is transferable between owners, not between products. Please note, a $25.00 transfer fee will apply.